Daphine Yeo Hooi Ann and Muhammad Ammar Shafi (2022) “Factors Influencing Consumer Satisfaction Towards E-hailing Service Among Malaysian”, Research in Management of Technology and Business, 3(2), pp. 72–84. Available at: https://periodical.uthm.edu.my/index.php/rmtb/article/view/9621 (Accessed: 15 August 2026).