Ngai Gui Shan and Wan Ahmad, W.N.K. (2025) “The Relationship between Shipment-Tracking and Timeliness of Delivery with Customer Satisfaction of Shopee Standard Express”, Research in Management of Technology and Business, 6(1), pp. 75–86. Available at: https://periodical.uthm.edu.my/index.php/rmtb/article/view/20030 (Accessed: 15 August 2026).