A. A. Shah Izar, “Pengurusan Fasiliti dan Kualiti Perkhidmatan di Kompleks Kastam, Imigresen dan Kuarantin (CIQ), Johor Bahru, Johor”, rmtb, vol. 2, no. 2, pp. 740–751, Nov. 2021, Accessed: Aug. 15, 2026. [Online]. Available: https://periodical.uthm.edu.my/index.php/rmtb/article/view/3633